Linux Mint, turtl won't open again if closed


#1

Hi, I can launch turtl once per boot. If I close it and try to re-open it, I just get a blank window. I need to reboot every time I want to relaunch turtl.

I looked for a turtl process to kill, but could not find one running.

Any suggestions would be greatly appreciated.


#2

On my Linux Mint 19.2 I don’t have this issue.
The only idea I have as a Turtl user is, to upgrade your Linux if it’s not a current version. Or you re-install the app.
In the Settings there is also a debug log where you may find some further info on the problem. What client Version do you have? I use desktop-0.7.2.5.
You could create a now account without any notes to see if any of your notes is the culprit.


#3

Thanks for the reply. I would post the contents of the debug log, but the forum software won’t let me. Something about only two links for new users.

I did buy premium. I don’t suppose that comes with any kind of support?


#4

only the business plan is with dedicated support.
you could use https://pastebin.com/ to upload you log and past the link here


#5

Thanks for the pastebin tip.

https://pastebin.com/53FUJazp


#6

I can’t see a particular problem in the log , maybe Turtlapp folks can…


#7

I switched the desktop to Cinnamon and now it works fine.


#8

Hi, I’m also using Cinnamon and am having trouble installing Turtl. The closest instructions I found is: https://www.howtoforge.com/tutorial/how-to-install-turtl-server-evernote-alternative-on-ubuntu-1604/
perhaps it’s different for unbuntu but also I’m a noob and am not sure if just did it incorrectly.